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George Sweeney, Government Services Critic and MHA for
the district of Carbonear - Harbour Grace, is asking Diane Whalen to act
immediately to clear up a number of problems that exist at the Motor
Registration Division (MRD) of her department.
"I am talking to employees in the department and people who are trying to
get service all over the province and they tell me the entire system is a
mess," said Sweeney. "Waiting times for almost every service in the division
are unacceptable. It is my understanding that service levels are declining
and incidences of stress leave and sick leave are having a negative impact
on the level and quality of service delivery to the public.
"The only solution to this problem is for the
government to admit they cut too deeply last Spring during the budgetary
process and reinstate some positions at MRD. As a former minister of this
department, I told the government during the budget debate that this
division was already understaffed and my concerns were dismissed. Delays at
medical records, driver examination services and vehicle registrations are
all evidence that my concerns were valid.
"Minister Whalen has failed to address the issues
being raised so far by members of the public and media. In fact, she has
taken a completely hands-off approach, blaming the problems on staff who are
off on sick leave and long-term disability. It is time for the minister to
take some responsibility for the problems and realize that increased
incidences of sick leave are caused by employees being overworked on a
continual basis."
The Liberal MHA is very concerned with recent reports
that government is bullying employees in an attempt to intimidate them into
not speaking with anyone outside the department about this crisis situation
that has developed due to their budget cuts. "I have spoken with employees
who have confirmed they are no longer permitted to speak with the public
about service issues. Until the minister realizes that covering up the
problems will not help the situation, I fear the crisis at MRD will continue
to get worse." |