Liberal Opposition Critic for Government Services, and MHA for the
District of Port de Grave, Roland Butler, says it is important that
government address the long waiting times being experienced by people at
the Motor Vehicle Registration Centre in Mt. Pearl.
"I have heard complaints that the line-up is too long and people
have to wait for extended periods of time," says Butler. "Some
people have reported having to even take a day off work to do something
that should only take a few minutes. There is obviously something wrong
and it is time Minister O’Brien focus his attention on this issue and
explain what will be done to address this problem.
"Clearly, this standard of service is not acceptable to the public
and the minister who heads the department needs to get a handle on this
and reassess how the service can be upgraded. The people of this province
have a right to expect levels of service from government the same as would
be available in the private sector. The attitude at the top, from the
minister right on down, has to change and a priority placed on the needs
of the people requiring this service."
The Liberal critic says the problems being experienced have been occurring
for too long. " It is not a temporary back-up and it is time for
someone to look at the overall delivery of this service with a view to
giving the public what they deserve - better service."